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Ask A Dispatcher

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911_logo_max50

67 posts

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Posted about 7 years ago

 

Since there is "Ask A Cop" and "Ask A Security Guard" I thought I would start a new one. lol
Question: Does the love/hate relationship between cops and dispatchers HAVE to be costic?

100_1981_3__max50

1960 posts

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Rate This | Posted about 7 years ago

 

The officers and dispatchers at my dept have a good relationship. I served as a dispatcher for a year prior to starting police academy. Dispatching is a very challenging job which cannot be done by most. "If your dispatcher doesn't know where you are then you and God better have a good relationship."


"It would be better for one to have a stone tied around their neck and thrown into the sea, than to cause a child to stumble."

"Well-behaved women rarely make history"

Dawndive_004_max50

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Rate This | Posted about 7 years ago

 

I work for Viginia Beach and I think of my dispatchers as my big brother. We have a great relationship aswell. There job is very hard and I make sure they know I appreciate them!!!!

Th_plugman1_max50

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Rate This | Posted about 7 years ago

 

Like I said once before, there isn't much of a happy mediam. More times then not, I love to hate my dispatchers. I don't mean to be rude, but most of the time they are too busy watching TV, talking to their spouse, or texting then doing their job. It's rarly that I get all info needed for a call and when asked, they act as if we're bothering them.

Photo_user_blank_big

307 posts

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Rate This | Posted about 7 years ago

 

I was forced to dispatch for 8 long months a few years ago while rehabing an injury. You couldn't pay me twice as much to do that job. But I agree with sgt1202, they do seem to get a little snippy when you are out stirring things up and greys anatomy is on. It really makes you appreciate patrol when you are cooped up in a room for a shift or ten.

1979_max50

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Rate This | Posted about 7 years ago

 

We were very fortunate with our dispatchers. We had some excellent folks down there and they were part of the Platoon and included in the roll-call, official and unofficial activities. Sure we ran into an occasional dip but that also happened on the force too. We simply weeded them out quickly.

3734983337_1__max50

4241 posts

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Rate This | Posted about 7 years ago

 

MY HATS OFF TO THE DISPATCHERS, when i was working with a department that was just incorporated we had 1 dispatcher and two to three officers on duty at night. the town was starting to rock. now as some of you can tell im kinda abrasive,most of the girl dispatchers would not make eye contact with me except one( come to find out she had 3 brothers that were in the military)one night she called for one of the other guys to come and dispatch for her, right about then we started to rock, stolen vehicle, breaking and entering.our hands were full,she didnt miss a beat for 9 hours we didnt stop. the next shift wasnt able to come on before they were up to there necks in the soup.she stayed over to help the new dispatcher out while we were told that every thing had calmed down...after it was over the officer that had gone in to dispatch for her so she could go to the little girls room told us that she was running a 102 temp and had strep.she put in another hour after we left. i havent met another person more dedicated to there job. she is the best i have seen and is still the best..she has told me many times that she loves her job and loves her officers...even me.

Water_lilies_max50

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Rate This | Posted about 7 years ago

 

I just want to say that one of the best dispatchers I have heard in a long long time was the guy from Floyd County. That guy held it together under one of the most stressful situation a dispatcher could ever be under. I personally know dispatchers that have quit after "Officer down" calls. this guy had the composure of a saint. God Bless him and all the dispatchers out there. I persoanlly appreciate all that you do for me, you are my lifeline and I appreciate it!!

Copy_of_hpim0359_max50

102 posts

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Rate This | Posted about 7 years ago

 

I approach my job as a dispatcher from this viewpoint:

"What would I want the dispatcher to do if I were on the road as a police officer?"

I usually do other things while I am working, but when radio traffic starts or the telephone rings, I stop doing everthing else. If any of you have heard the recent addition on here of the Floyd County Disptach Tapes of the officer down, the dispatcher on there is me, and I devote myself 100% while I am working. I pay attention to when my dad (ehig106) and other officers complain about dispatchers, and I am always sure to not make the same mistakes.

I know that sometimes police officers look down upon their dispatchers, but I am very fortunate that here at Floyd County, my officers and I act as we are a team.

3734983337_1__max50

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Rate This | Posted about 7 years ago

 

jack, that reminds me of the time dispatch had called me in off the street so she could go to the bathroom .(this is the same girl i was just talking about)..the phones were quiet. about the time we both sat down two phones started ringing, along with radio traffic, one of the calls was the 911 phone.a woman was yelling into the phone that her boyfriend was beating the hell out of her and you could hear the man beating on the door of the room she had lcked herself in, after getting her address i ran out of dispatch, slapped the girls room door yelling pinch it off im going to a hot call. i could not do the job and would quit if they tried to make me.

Water_lilies_max50

106 posts

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Rate This | Posted about 7 years ago

 

Look at that...speak of the devil...Jason911, you are an inspiration Brother!!

Th_plugman1_max50

391 posts

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Rate This | Posted about 7 years ago

 

Jason911, can I clone you and bring you over to our area, please!?!?!? I will say though, the can't say enough good things about the dispatchers I had in Cali. They were on top of everything. Maybe that is why I'm so critical of the dispatchers I have to work with now. There is no comparison.

Copy_of_hpim0359_max50

102 posts

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Rate This | Posted about 7 years ago

 

LOL, there is only one of me. Sorry SGT1202.

I do have to say that you only hear me on that tape, but my partner that was working Fire/EMS radio was rocking too. She coordinated mutliple agency Fire/EMS response and assisted with the INSANE telephone traffic while I was talking to our officer that was down.

100_0282_max50

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Rate This | Posted about 7 years ago

 

Is there a way we can get this navydennis guy kicked outta here...hmmmmm lemme think oh wait the gentleman that runs this repectful website lives up here by me OH WAIT!! better yet lives the the very same patrol area I patrol!! Obvisously, Mr, NavyDennis you failed to realize that Policelink.com IS NOt the place to be bashing police! Call me crazy but it might having something to do with the words POLICE LINK!!! meaning we ALLLLLL stick together!!! you effing wanna be

Photo_user_blank_big

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Rate This | Posted about 7 years ago

 

va, there is a topic for bashing navydennis. go there for all of that. As a matter of fact, I would appreciate it if you would cut and paste the above entry and put it there. Jason911, a re ally good dispatcher is as rare as a really good new cop. You are a diamond if what i read is true. Don't let any naysayers get you down. That is a rough job. Never forget that you are the voice of your department, so stay level no matter what the turd on the phone says, hell, it might even be navydennis. peace out, bro.

100_0282_max50

214 posts

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Rate This | Posted about 7 years ago

 

you got it jack60, i just was pissed that someone like him would disrepect the job we do and as a prev dispatcher disrespect the job jason911 does.

Photo_user_blank_big

307 posts

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Rate This | Posted about 7 years ago

 

No worries va. I suppose I'll quit this bashing business and get back to what we are all here for, which is sharing informaiton that might save someone's life. Thanks for your input. I'm betting that if needed, a cop just might save navydennis, even from himself. navydennis, we care and want you to become the best you can be, greenpeace is the way to go, man.

Copy_of_hpim0359_max50

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Rate This | Posted about 7 years ago

 

Thanks for sticking up for me va & Jack

K9_barry_8_max50

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Rate This | Posted about 7 years ago

 

jason, i'm a dispatcher in greenville county.I haven't been able to listen to your tape, but i think i know what you went through. i was working the night one of our deputies was taken from us. it's something no one should ever have to hear. i know deputies say they wouldn't have our jobs, but i can't imagine being on the other side of the radio. it's definatly a calling.


I'm just here and do what I'm told..
Godspeed to all LEO's and EMT's

Copy_of_hpim0359_max50

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Rate This | Posted about 7 years ago

 

Yes it is a calling. You know, I am so glad it was me that took that call......then on the other hand, I am so unhappy that it was me that took that call. My dad, ehig106, said the same thing. He said his heart is breaking for me because even though I am 27 years old, I have lost some of my innocence being involved in this shooting.

7654_max50

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Rate This | Posted about 7 years ago

 

I've been a telecommunicator for nine years. It's my opinion that we earn the respect of the men and women on the road by doing our job well and making them feel safe. I can't tell you the number of times I sit down at a console and after speaking on the radio for the first time of my shift, my computer starts pinging with messages from the troopers saying, "thank God you're here" or "I'm glad you are working our console." I've even got a couple of wives who listen to the scanner and will call me to say they are glad I'm working...that they know their husbands are in good hands when I'm on the other end of the radio. Or that he is in a much better mood when myself or the other 'good' telecommunicators are working. The troopers know who pays attention to them and who will have their back in a time of need and I pride myself on being one of them.


Andrea ~ NC Highway Patrol Telecommunications ~ 15 years

063_max50

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Rate This | Posted about 7 years ago

 

Jason911: Your are to be commended by all for your professionalism and cool headedness during what was a very stressful situation. That call was probably the epitome of multi tasking, and you obviously handled it very well. My hats off to you. Thank You for a job well done. Keep up the good work. One of my opinions on dispatchers is that in most cases, they are the first contact that the caller has with the PD. Their handling of the caller can sometimes "set the tone" for the entire call. The dispatcher is the officer in the fields life line, and should be respected as such. And the dispatcher should respect the officer in the field as well. You will maybe sometime need him/her for something as simple as a bathroom break. You are all in it for the same reasons, and need to all work together for a positive end result. God Bless you all.

K9_barry_8_max50

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Rate This | Posted about 7 years ago

 

i couldn't have said it better myself. I recently went to dispatch at a smaller fire dept. because of needing to be closer to home. I miss working with "my" guys so bad and strangely enough, i miss all the action. It is so slow here and i'm used to being go go go. I can't wait till i can get back to what i'm really used to.


I'm just here and do what I'm told..
Godspeed to all LEO's and EMT's

Copy_of_hpim0359_max50

102 posts

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Rate This | Posted about 7 years ago

 

I am so going to miss all of "my" guys too when I leave here next year. Unfortuantely I don't make enough $$ to stay in this job. I am in college right now to become a respiratory therapist. I remember in my interview to get into the RT program, they asked me if I could perform in high stress, chaotic situations.....I laughed.

Copy_of_hpim0359_max50

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Rate This | Posted about 7 years ago

 

For all the dispatchers out there:

What is the call that you have taken where you felt the most helpless? I had a woman call once that her estranged husband was strangling her with the telephone cord of the phone she was calling me from. I had to listen to gurgling and strugling all until our officers got there.

Dawndive_004_max50

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Rate This | Posted about 7 years ago

 

All I Can Say Is Hats Off To All Of YOU!!!!! I could never do your job but I'm glad you do!!!!!!

Copy_of_hpim0359_max50

102 posts

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Rate This | Posted about 7 years ago

 

Thank you.

100_1981_3__max50

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Rate This | Posted about 7 years ago

 

When I was a dispatcher, before I became an officer, I took a call of a fight in prgress one night. Two of the three deputies on the shift that night responded to the fight. The guy on 911 could not give me clear directions, i.e. turn left by where the old SMith barn used to be........Anyway, the third deputy on shift had just arrived at the jail with a guy they had fought with earlier. The other two deputies finally found where the fight was and no sooner than they arrived on scene the guy that called 911 started shooting at them. The guy, in between shots, called back on 911 and told me " Bitch, they took too long to gets out here, now I'm shooting at them." To make matters worse the third deputy had just left the jail to respond to the shots fired when the guy he had just dropped off began fighting with the the jailers. We only had 2 jailers that night, we usually had 4. They finally got the guy in the jail soaked in pepper spray and handcuffed to a wall and the a$$hole that was shooting at my guys was taken into custody without the good guys getting a scratch.


"It would be better for one to have a stone tied around their neck and thrown into the sea, than to cause a child to stumble."

"Well-behaved women rarely make history"

Copy_of_hpim0359_max50

102 posts

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Rate This | Posted about 7 years ago

 

Damn that was a hectic situation. We have a lot of those directions people give us in our rural areas. "Turn left at the old fruit stand and it'll be the second house with a white fence." It seems too hard to say 1234 Whatever Rd.

When I first started here I drove all around the county on my off days so I could get a visual image of what people were describing.

Me-and-kyle_max50

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Rate This | Posted about 7 years ago

 

Jason911 IS the REAL deal! He is the county dispatcher in the city that I work in. I can hear him on my scanner in my patrol car. I work with his dad, but unfortunately, we don't have him dispatching for us. (but we use him sometimes anyway) He does a great job for the County Police.

And Jason, you did a great job last month when our friend and brother was taken from us so suddenly!

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