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copied from 911 magazine online http://www.9-1magazine.com/index.php?option=com_content&task=view&id=248...">1-1magazine.com/index.php?option=com_content&task=view&id=2...

An Officer’s “Thanks” to the Dispatchers

by Deputy Tim Lindsey

Lamar County Sheriff’s Office, Mississippi



It takes a special someone to do the job you do.

To answer hundreds of calls a year with

“9-1-1, Where is your emergency?”

To ask all the right questions in order to get the needed help to someone in distress.

To patiently extract information from the kindergartner

who calls and tearfully whispers “My mommy won’t wake up.”

To cheerfully look up and relay phone numbers to the warrants officer when what you really

want to say is, “Why don’t you put a FREAKIN’ phone book in your car!”

To be partially responsible for the apprehension of the armed robber two counties over because YOU notified surrounding agencies of the vehicle description thirty minutes before the shift commander thought about it.





It takes a special someone to do the job you do.

To sleep on a cot in the records room, break room or in the hall while your agency deals with the latest man-made or natural disaster to come along.

To strain to hear till your eardrum cramps because some people absolutely refuse to hold the mike up to their mouth while they talk.

To carry on three different conversations, on the phone, on the radio, and in person and keep them all straight.

To deal with the drunk at the drive-thru who called 9-1-1 because they put too much ketchup on his hamburger. Yeah, he went to jail!

To talk the lady through the proper procedures when her daughter went into labor two weeks early and gave birth in the bathroom.





It takes a special someone to do the job you do.

To take control, give directions and calm down the hysterical woman who accidentally shot her loving husband.

To take control, give direction and calm down the hysterical woman who intentionally shot her abusive husband.

To run 28’s, 29’s, Triple I’s, “All Systems”, and warrants checks and not pull out all your hair in the process.

To spend hours on end training the “newbie” in the skills you have acquired over the years.

To work with the “newbie” for weeks at a time when you knew from day one that they weren’t going to be able to cut it.



It takes a special someone to do the job you do.

To answer your home phone in the middle of the night with “9-1-1, where’s your emergency?”

To ride the emotional roller-coaster on the call where the three year old boy followed his dog into the woods wearing only his Scooby-Doo underoos, got lost, got found three days later by search & rescue still alive, was carried through dense woods and thick underbrush over three miles to the command post, picked up by ambulance and then died fifteen minutes from the hospital.

To comfort, support, and encourage each other when one of your guys is killed in the line of duty.

To stay awake and alert from 0330 hours to 0530 hours when things finally settle down on Saturday night.

To work under enough pressure and stress that a CEO in the private sector under the same would earn a million dollar bonus.





You are that special someone!

You are the MY dispatcher and I thank God for you!





If it should happen that I leave this life before you, I will stand  face to face with God and thank Him for making people like you.

I will then go stand by the gates and I will wait for you.

 Thanks for sharing this, shplifeline.

It is not that some officers just don't appreciate what we do, they just simply don't understand what all we have to do deal with. It is so refreshing to hear such encouraging words from someone who does understand. Thanks!

Wow, this was so nice to hear!

Thank you for posting this :)    Sometimes it's hard for anyone else to understand what it is like, but you hit the nail on the head. 

Thanks again for the post...you rock!!

I work in PACE and had an opporunity to shadow 9-1-1 and communication at my department thinking I might want to change my career path.  What an eye opening experience.   Dispatchers are an amazing group of people that have an extremely stressful job!   I take my hat (headphones) off to you!

PACE operator with the PHX PD

All dispatchers I have ever worked with can be summed up in one word PROFESSIONALS. They are the life line of every officer on the street and they are trained specialist in a field that many time are overlooked and under appreciated.  To all dispatchers by whatever term your job description  Thank You For A Job Well Done.  They are the only people I know that can tell us where to go

shplifeline says ...

copied from 911 magazine online http://www.9-1magazine.com/index.php?option=com_content&task=view&id=248...">1-1magazine.com/index.php?option=com_content&task=view&id=2...

 

An Officer’s “Thanks” to the Dispatchers

by Deputy Tim Lindsey

Lamar County Sheriff’s Office, Mississippi



It takes a special someone to do the job you do.

To answer hundreds of calls a year with

“9-1-1, Where is your emergency?”

To ask all the right questions in order to get the needed help to someone in distress.

To patiently extract information from the kindergartner

who calls and tearfully whispers “My mommy won’t wake up.”

To cheerfully look up and relay phone numbers to the warrants officer when what you really

want to say is, “Why don’t you put a FREAKIN’ phone book in your car!”

To be partially responsible for the apprehension of the armed robber two counties over because YOU notified surrounding agencies of the vehicle description thirty minutes before the shift commander thought about it.





It takes a special someone to do the job you do.

To sleep on a cot in the records room, break room or in the hall while your agency deals with the latest man-made or natural disaster to come along.

To strain to hear till your eardrum cramps because some people absolutely refuse to hold the mike up to their mouth while they talk.

To carry on three different conversations, on the phone, on the radio, and in person and keep them all straight.

To deal with the drunk at the drive-thru who called 9-1-1 because they put too much ketchup on his hamburger. Yeah, he went to jail!

To talk the lady through the proper procedures when her daughter went into labor two weeks early and gave birth in the bathroom.





It takes a special someone to do the job you do.

To take control, give directions and calm down the hysterical woman who accidentally shot her loving husband.

To take control, give direction and calm down the hysterical woman who intentionally shot her abusive husband.

To run 28’s, 29’s, Triple I’s, “All Systems”, and warrants checks and not pull out all your hair in the process.

To spend hours on end training the “newbie” in the skills you have acquired over the years.

To work with the “newbie” for weeks at a time when you knew from day one that they weren’t going to be able to cut it.



It takes a special someone to do the job you do.

To answer your home phone in the middle of the night with “9-1-1, where’s your emergency?”

To ride the emotional roller-coaster on the call where the three year old boy followed his dog into the woods wearing only his Scooby-Doo underoos, got lost, got found three days later by search & rescue still alive, was carried through dense woods and thick underbrush over three miles to the command post, picked up by ambulance and then died fifteen minutes from the hospital.

To comfort, support, and encourage each other when one of your guys is killed in the line of duty.

To stay awake and alert from 0330 hours to 0530 hours when things finally settle down on Saturday night.

To work under enough pressure and stress that a CEO in the private sector under the same would earn a million dollar bonus.





You are that special someone!

You are the MY dispatcher and I thank God for you!





If it should happen that I leave this life before you, I will stand  face to face with God and thank Him for making people like you.

I will then go stand by the gates and I will wait for you.

 

AMEN, to this, takes a special person on both ends of that radio.  God Bless the dispatchers as well as the LEOs

Absolutely awesome! Thanks to you for remembering that we dispatchers are more than "just the voice in the machine"!

THANK YOU FOR THIS, I JUST GOT OFF WORK FROM A STRESSFUL SHIFT AND THIS MADE ME FEEL BETTER

This is a great way to say thank you to the behind the scenes brothers and sisters, who we depend on so much to get the information we so vitally need to carry out our duty. The critical part can be in the details and we wish to thank all of you for what you do and you do it so magnificiently! All calls require critical thinking at any given time. 2 THUMBS UP FOR THE ANGELS AND SAINTS OUT THERE WHO ARE MAKING A DIFFERENCE! GOD BLESS EACH OF YOU.

As a former dispatcher, I have a great understanding and appreciation for dispatchers. I loved dispatching. It takes a special person to do the job without coming unglued on someone.

Very few dispatchers ever get a true "Thank you".  I've made it a point to regularly thank the dispatchers where I work for all they do.  Many times, they don't find out how things end after they get off the phone, and dealing with the stresses they deal with is difficult.  All it takes is a simple "Thank you", some kind words (and yes, even a thing of brownies/cookies!) to brighten their day.

So from one officer to those 911 Warriors, Thank you for everything you do to keep us ALL safe!

We aren't in it for the thank yous but every once in awhile its nice to hear, especially after "one of those days...night...shifts"....so thanks to the ones that keep us in their thoughts....