Law Enforcement Specialties >> Communications Center >> Just sit behind the computers.

+2

Just sit behind the computers.

797 Views
18 Replies Flag as inappropriate
Picture_018_max50

23 posts

back to top

Posted over 5 years ago

 

My hubby who used to be a police officer seems to think that I do not do anything all day.  He is constantly saying that "All you do is sit behind computers all day how can you be tired?"  Does anyone else hear this kind of thing from their significant other or spouse? I get rather annoyed with it but never say much to it because I know that it is not all that easy at times.  While I agree that sometimes it seems like a very easy job but when the $h!t hits the fan we are multi-taskers that has to know and do everything.

911clr_max50

150 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

It's ignorance at its best.  A vast majority of people including those in public safety have no idea what we do. 


If he thinks there isn't stress or it's not tiring show him the results of Roberta Troxells study she did for her Doctoral degree.  It can be found in the July 2008 issue of 911 Magazine.  Her results showed that Telecommunicators can be affected to the same degree as field units to a traumatic incident.  Physical distance does not protect a Telecommunicator from the stress of a critical incident.


Someone once told me that time is a predator that stalks us all our lives. But maybe time is also a companion who goes with us on our journey, and reminds us to cherish the moments of our lives because they will never come again.

P1010029_max50

26 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

When troopers come out of the academy. During their FTO, they have one day that they have to sit the whole 9 hour shift with us. When I have somone sit with me I make him sit in front and do everything. At the end of the shift I get the usual comment, wow I could never do this job. Then I just remind them to remember that in the field


"You know where you are, and God knows where you are... but if your dispatcher doesn't know where you are, you and God had better be on good terms."
*******************************************

Polk County Sheriff Graddy Judd When asked why law enforcement officers shot an LEO murder suspect a certain number of times. His reply, "Because they ran out of bullets!!"

This was his reply after

_cid__06-17-07_1722_max50

72 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

I've been on the streets my entire career, in the mid 90's I attended the NCIC school and later a 40 hour dispatch school. I worked at a small agency and would sometimes fill in or help out in dispatch.  I don't see how you guys/gals can do this full time, it can be very stressful when the SHTF with phones, pagers, radios, etc... all going at once.


I have nothing but respect and praise for anyone who works on the other side of the radio.  Give me the street anyday.


THANK YOU ALL AND GOD BLESS.

Photo_user_blank_big

13 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

Very well said MrJim911.  I think every department should require their field staff to pull one entire shift in the comm. center, preferably Fri. or Sat. night. O ya and make sure the traffic detail guys are 10-8. :) :) :).....   Putting all jokes aside dispatching is a very rewarding job, but you can get stressed very easy.  You have to have your out, and leave the work behind when your shift is over......btrsch13 tell your husband they are taking applicants all the time if he would like to try the easy desk job out...........

Me1_max50

5 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

Well, I can honestly say that I am very fortunate in this area!   Almost all of my officers tell me on a regular basis how much they appreciate me.  They realize what we go through and how rough it can be at times. They can admit that they wouldn't want to or simply couldn't do my job.  They always take care of me and make sure that if I need anything- they get it for me. I have one or two who like to call us "Glorified Button Pushers" or refer to dispatch as "GED Land".  But even that is in jest.  I work with a GREAT bunch and I couldn't be more lucky!!! 


LOVEY

Hey_speeder_speeder_normal_max160_max50

61 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

As an officer who has worked in dispatch I can say it is you that has the harder job day in and day out.


 Thank you all for what you do!

Me1_max50

5 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

usernamebanned says ...



As an officer who has worked in dispatch I can say it is you that has the harder job day in and day out.


 Thank you all for what you do!



Thanks!!!   It means a lot to hear that from time to time.  


LOVEY

Photo_user_blank_big

4 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

Where I work now I actually started working in dispatch because they were short staffed. I had worked the road before and didnt think the dispatchers did anything. But after spending 6 months working in our dispatch here I changed my opinion. Cause here the dispatcher works alone and is responsible for answering the phones, radios, and dispatching all fire and ems calls plus paging out all calls. I truly have a new found respect for the angels on the radio. Believe it or not most Officers respect what the Dispatchers do. Thank you to all the Dispatchers.

-133 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

I am amazed that some officers still don't realize what a dispatcher does... We are their lifeline.  We work a 12 hour shift and it can be killer!  Thankfully I have a great shift and we all appreciate what each other's jobs entail.  At our department the dispatchers are responsible for our jail facilities communications/functions; opening/closing cells and all their emergency situations -- calling medical, ambulance or for back up (patrol) when things go really wrong.  So, we are not "just" dispatchers/communications officers etc... this job is stress at it's best!  


Ya'll be safe out there!  


  "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." ~ Herm Albright

Alright_meow_max50

38 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

Most of our troopers are very appreciative of the job we do. Of course, whe $h!t starts rolling, it always ends up in communications. That's par for the course. Some of the higher-ups talk the talk, but seem to stab us in the back and undercut our importance when they get the chance. Probably also the norm.


My husband is very supportive of me, he spent 13 years in law enforcement and worked with many dispatchers, some good, some great, some better off in the drive-thru at McDonald's. We worked together at an agency for several months, and he still tells me that he thinks I do a great job. Means as much to me as if the whole department came in and said "atta-girl" because I know he is sincere.


When they say "I'll have your job for this" you tell them "You wouldn't want my job. The hours are long, the pay sucks, and you have to deal with the nastiest people"
“Be not simply good; be good for something.” Henry David Thoreau

Photo_user_blank_big

1 post

back to top
Rate

Rate This | Posted over 5 years ago

 

I always tell people that I don't get paid for what I DO do; I get paid for what I CAN do.

-126 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

I fill for you dispatchers! I would not want your job! The department I work for patrol officer have to dispatch we don't have a person that thier only job is to dispatch. We are all dispatch cer. and not only do we dispatch we have to take in the money when people come to pay thier fines and some times have to do reports for walkin complaints. Our phone system has 7 lines. So You will not not hear me talk bad about a dispatcher unless they do a poor job. Thanks for what you all do!

911clr_max50

150 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

smith_emt says ...



I always tell people that I don't get paid for what I DO do; I get paid for what I CAN do.



I gotta remember that one.  I like that.


Someone once told me that time is a predator that stalks us all our lives. But maybe time is also a companion who goes with us on our journey, and reminds us to cherish the moments of our lives because they will never come again.

Can_you_hear_me_now__max50

411 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

btrsch13 says ...



My hubby who used to be a police officer seems to think that I do not do anything all day.  He is constantly saying that "All you do is sit behind computers all day how can you be tired?"  Does anyone else hear this kind of thing from their significant other or spouse? I get rather annoyed with it but never say much to it because I know that it is not all that easy at times.  While I agree that sometimes it seems like a very easy job but when the $h!t hits the fan we are multi-taskers that has to know and do everything.



I had this exact same conversation with my now ex husband.  I finally told him to go and sit and talk with the other dispatcher I worked with and see for your self what it is like and what I really do.  "Yes we do sit behind computers all day. That is the easy part. It gets tricky when we ride the emotion rollercoaster and that is why when I get home I am exhausted, not just tired."


Pressure...It can turn a lump of coal in to a flawless diamond or an average person into a perfect basketcase

100_0015_max50

238 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

smith_emt says ...



I always tell people that I don't get paid for what I DO do; I get paid for what I CAN do.



 


I must not be able to do very much, then.....

250px-municipal_flag_of_chicago_svg_max50

2807 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

I'm retired my wife is not so no one can be tired but her.


I think I'd tell the hubby he is wrong IF you sat behind the computer you could not see the screen therefore you are IN FRONT of the computer! LOL


T.G.G.
Bless our fallen brothers and sisters!
"Wise men speak because they have something to say; Fools because they have to say something.” (Plato)

Blue_hills_max50

35 posts

back to top
Rate

Rate This | Posted over 5 years ago

 

When I tell my wife about calls, usually the stupid ones like the woman who dialed 911 a couple of days ago to ask what the date was that day, or the one who dropped her cell phone down a storm drain and insisted we should come retrieve it, or the one who ordered some shoes online and said "it's been like, a really long time and I think like, maybe I got like, ripped off", her response is, "I couldn't do your job for 10 minutes without being fired for what I'd say to some of those idiots." 


When I tell her about some of the times we get hammered with calls and my CAD locks up because our computers are too old to handle it and we're short-handed on top of it all...well, let's just say she understands and appreciates what we dispatchers do.