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Loss Prevention Help

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Posted almost 6 years ago

 

I just started working for Bon-Ton as LP and I am still new to the whole thing if any one can give any advice it would help greatly.


Thanks in advance.


As always STAY SAFE


Loss Prevention motto
Shoplifters, will be beaten, stomped, and stabed.
Survivors will be PROSECUTED
Stay Safe out there

Bulldogdep_max50

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Rate This | Posted almost 6 years ago

 

Only thing I can think of is that if you see someone stealing, don't let them get away.  Good Luck.


In Honor of the Fallen.

Don_27t_20tred_20on_20me_max50

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Rate This | Posted almost 6 years ago

 

Everyone is stealing except the guy that can fire you....remember than and you'll be fine.


¡GØÐ HņH ÑØ ƒÜR¥ †HÂÑ À Pϧ§ËР؃ƒ PÁRņRØØPËR!

Ríø†!™

Dsc02174_max50

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Rate This | Posted almost 6 years ago

 

Don't do and say anything you can not justify later

Nunst0006_max50

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Rate This | Posted almost 6 years ago

 

Watch the people. look for little things, people who seem a bit too relaxed, people whith eyes that seem to look over everything.


After a while this will come as second nature.


Learn to walk about casually and if you get caught looking at a susprct don't look away smile say hello and appear to go about your business, once I did this and I guess the guy thought I was flirting with him so apparently trying to impress me he picked up an expensive CD saying "I don't think they'll miss this" as he put it in his jacket, I said I thought they might and the rest is court history!


Good luck it will all come tp you in time.


I'm just a person trapped inside a woman's body. ~Elaine Boosler

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Rate This | Posted almost 6 years ago

 

Bethcr says ...



Watch the people. look for little things, people who seem a bit too relaxed, people whith eyes that seem to look over everything.


After a while this will come as second nature.


Learn to walk about casually and if you get caught looking at a susprct don't look away smile say hello and appear to go about your business, once I did this and I guess the guy thought I was flirting with him so apparently trying to impress me he picked up an expensive CD saying "I don't think they'll miss this" as he put it in his jacket, I said I thought they might and the rest is court history!


Good luck it will all come tp you in time.



WOW i don't think it can much easier than that


Thanks to all of the help so far hopefully i will be abel to start catch people soon.


Loss Prevention motto
Shoplifters, will be beaten, stomped, and stabed.
Survivors will be PROSECUTED
Stay Safe out there

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Rate This | Posted almost 6 years ago

 

Look for shifty movements, quick selection, nervousness, people that seem wierd, large bags i.e. those big stupid purses that could conceal a hummer, clothing that are out of season i.e.(again) hooded sweatshirts in july, druggies are always a good thing to watch because they want a quick buck for their next score.


Remember the 4 rules of Loss Prevention: See the Approach, See the Selection, See the concealment, Keep constant observation and make the bust once you're outside of the store. Those rules will save you from a nasty false arrest claim.  Don't really sweat the small stuff ($10) because it ain't all that important of a bust. Unless your boss or supervisor says otherwise. 


Keep your ass safe and in line and make sure not to hit on any of the hotties that are at your contract, can get in trouble with that.  Speaking of which stay low key, don't draw attention to yourself by obviously staring at people unless you just want to get a recovery and by talking to management.  If you are on the floor, grab a cart or a basket and start putting stuff in it, don't be shy about saying excuse me when your by the subject and grabbing something.  Look in their cart or what not and see if the selection theey made is still in there.  If it ain't, try and spook em unless you think they'll try and grab something else. 


People that are stealing are on edge and you will be able to see that and if they see something that doesn't look right they will bail out of there and you won't have a bust.  If you're onto someone don't worry about what other people think of you, go all sneaky and creepy lookign over a certain stand.  Use your peripheral vision as much as possible if you think you can rely on it.  If i think of more tips i'll let you know because I'm out of pointers. 


 


Just remember that LP is 99% boredom and 1% complete mayhem.  When something happens, it'll happen fast.  The best shoplifters are in and out within 5 minutes with a large amount of merch and cash value.  Again, be safe, watch your back and keep the employers happy.  Oh and always ALWAYS have a witness when you make a stop and have them in custody.  Make sure that witness is of the same gender as your subject.  When possible, have 2 witnesses.

Skins_fan_max50

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Rate This | Posted almost 6 years ago

 

LPA0908 says ...



I just started working for Bon-Ton as LP and I am still new to the whole thing if any one can give any advice it would help greatly.


Thanks in advance.


As always STAY SAFE



I got one, change your signature. Stabbed (or "stabed" as you put it..), are you serious?. Ya just got in this gig, now you want to stab people. Thats a professional route, right. Like to see what happens to ya when ya try to 'beat, stomp, and stab' a perp. Good luck.


When my life has ended..And my time has run out
My friends and my loved ones..I'll leave there's no doubt
But one thing's for certain...When it comes my time
I'll leave this old world...With a satisfied mind

-Johnny Cash

Skins_fan_max50

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Rate This | Posted almost 6 years ago

 

LPA0908 says ...


WOW i don't think it can much easier than that

Thanks to all of the help so far hopefully i will be abel to start catch people soon.





 


 


And learn to spell for petes sake. Proper articulation , grammar, and spelling are essential. Especially considering there are reports you may have to hand in to your DLMP, RLPM, and the SA, read in court blah blah blah


and change that signature, I've done this for 4 years. Not once have I  heard that "motto". FFS. My advice in a nutshell: Act like a professional.




When my life has ended..And my time has run out
My friends and my loved ones..I'll leave there's no doubt
But one thing's for certain...When it comes my time
I'll leave this old world...With a satisfied mind

-Johnny Cash

Fallenherobadge-3-1_max50_max50

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Rate This | Posted over 5 years ago

 

I spent several years as a District Loss Prevention Supervisor for Wal-Mart and I employed several In-Store LP's in the stores that had a high theft problems.  As much as I wanted to, I could catch a shoplifter if my life depended on it.  I remember one LP's first day; I took him for a walk through the store showing him the areas where we were finding lots of empty packages.


We started walking to another area when a customer crossed our path.  I started walking again and telling him about other problem areas when I noticed he was not with me.  He was peeking around a merchandise display.  I went to him and asked what he was doing.  He pointed out the lady whom we had let cross our path.  He said, "Look at her purse."  I peeked at her and she was carrying a HUGE pocketbook that seemed empty.  That is when I gave up on me personally educating (My belief: Train animals, educate people) the In-Store LP's.  I had my most experienced person do it from then on.


This probably will sound sexist, but I preferred to hire women for the position instead of men.  Why?  Who can walk into any part of the store and not seem out-of-place? A woman.  What do people think when they see a man hanging around the Women's area, especially the undergarment section?  He is some sort of pervert.


Having said that, my best In-Store LP was a man.  He caught shoplifters in every area and NEVER had a "Bad Stop."  When I and the Store Manager would interview potential In-Store's, I let the manager make the decision with my input.  That way, the manager was their first-line supervisor and they would work harder in developing them as an asset.


In closing, everyone of my In-Store's said that the best things to do was: Watch the hands because they do the work; do not make eye contact with a target because they would know that you will recognize them; educate the floor workers on what to look for and work out a code that could go over the PA alerting the need for the LP in a particular area.


Stillmissit


 


"On the other hand, you have different fingers."- Larry's Proverbs

Psco_profile1_max50

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Rate This | Posted over 5 years ago

 

I worked for Target as an Assets Protection Specialist...men are too easy to catch! They enter the store, head straight for the merchandise, grab it, conceal it, and out the door they go (most men). Most guys I caught, you could see it in their face what they were about to do (like a deer in headlights). I had the hardest time catching women! Not to sound sexist, but when I worked there, all women seemed suspicious. Women, they carry purses, bags, baby bags, baby strollers...just too many ways to conceal merchandise. Women on the other hand, enters the store, walk around the entire store, set their purse inside the shopping basket, drape clothes on the outside, all around the shopping cart so you can't see inside the cart, and they shop and steal at the same time. Mind you, you're trying to follow them and remain inconspicuous and they are walking around the whole store shopping/stealing. The really good ones worked in pairs. At Target, we could not apprehend upon concealment of the merchandise which made it very tough! Try to blend in as much as possible, and don't look people in the eyes that you are trying to catch! That was my main problem when I first started.


"To protect the sheep you gotta catch the wolf, and it takes a wolf to catch a wolf." Alonzo Harris
Denzel Washington "Training Day"

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Rate This | Posted over 5 years ago

 

I always found it helpful to pretend that I was shopping.  I'd push a cart around and gather up items.  That way you can watch people without them getting suspicious.


Wear clothing that is appropriate for the season.  If it's raining outside, go outside and get wet periodically.  If it's snowing outside, don't walk around the store without a coat on......sounds like I wouldn't have to say that, but I've seen many LP people make that fatal mistake.


Dress like your shoppers dress.  If it's an upscale store and people are wearing suits.....you wear a suit.  If they are wearing jeans, you wear jeans.  Blend in.  Consider getting your ear pierced.  Let your hair grow longer.  When I did LP work many years ago, LE had to ask which one of us was the bad guy.  I blended in so well.  I made quite a few stops over the years.


Occifer567 is not wrong.  Females are better shoplifters.  I can't say why.  They just seem to be better at it.  I remember a 400 pound woman one time wearing a moo-moo.  I got her stealing meat from the grocery side.  She had almost a hundred pounds of steak and a 20 pound ham under her "dress" and to look at her you couldn't see it.  She carried the ham between her legs as she waddled around the store.


If I hadn't gotten lucky by walking by as she slipped a package of steak under her boob, I would never have guessed she was stealing.  Didn't look around.  Didn't act nervous.  I got lucky, period.


Good luck in LP.  If you get the hang of it you'll have many years of fulfilling work.  One caution though, it does burn you out.  Don't plan on retiring from that job as 20 years in LP work would probably give you a heart attack.

Photoshare_1__max50

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Rate This | Posted over 5 years ago

 

I enjoy shopping at the local Meijer and WalMart. I can spot the LPO's in a minute. Some of them are hillarious.

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Rate This | Posted over 5 years ago

 

Not to pick on one particular group, but watch young kids, especially high schoolers.  They are stealing us blind in our area.  Also watch people who lean on their carts, have big bags, pace around the department, are camera looking, and are overly friendly to store employees.  Those are the things I look for and have had quite a bit of success in catching shoplifters this year.