Law Enforcement Specialties >> Communications Center >> 20 Questions

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20 Questions

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Kazan_pics__9__max50

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Posted almost 6 years ago

 

I dispatched about 2 1/2 yrs proir to going on the road so I know how pissed a dispatcher can get with the 20 question officers. You know the one, he/she don't really want to go on whatever call you gave them, so they play 20 questions while enroute to the call to get even.


When I would get tired of the B.S. of, "dispatch, did the caller advise..." and ask some stupid question that don't need asked. I could usually end the nonsense by saying "the caller did not advise" ending with a comment like;  however, the callers favorite color is blue...


How do you end the 20 question B.S.?

911clr_max50

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Rate This | Posted almost 6 years ago

 

That game wouldn't work here.  They have MDC's so they get all of the info we gave them in the dispatch and then some.  If they did play that game, I'd have them call up to dispatch and we'd have a little talk....


Someone once told me that time is a predator that stalks us all our lives. But maybe time is also a companion who goes with us on our journey, and reminds us to cherish the moments of our lives because they will never come again.

Incog2_max50

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Rate This | Posted almost 6 years ago

 

I just tell them that was all the information i had and did not have anything else.


~Be the change you wish to see in the world~

~gandhi

Beach_st_pd_car_max50

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Rate This | Posted almost 6 years ago

 

mongo004 says ...



. I could usually end the nonsense by saying "the caller did not advise" ending with a comment like;  however, the callers favorite color is blue...


 


CLASSIC!! I'm not a dispatcher, but I can't stand when my co-workers play the question game. We all have MDC's and the same info that the dispatcher is reading. I ask the questioning co-worker if they think the dispatcher has a special hidden screen that they will only access if asked the right question.



Always remember you're unique, just like everyone else.

0930121924_max50

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Rate This | Posted almost 6 years ago

 

Say you have a more important call!


I love each day like its my last! Why do we are have to be so serious?

Front2_max50

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Rate This | Posted almost 6 years ago

 

We have rookies take the road approx every 3 months (seems like). So we go through the 20 questions routine for the first couple of days then it calms down . . .but I have done that . . .  .


The caller did not advise. . . but she does like long walks on the beach, favorite color is blue and she is a libra. I did it on the night shift so I would not get into too much trouble. . . lol Let's just say . . . the phone lines lit up like a Christmas tree......lol

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Rate This | Posted almost 6 years ago

 

alhiser says ...



I just tell them that was all the information i had and did not have anything else.



 


I do the same, but once in a while that still isn't enough.    Q:  Can you call the complainant back?    A:  10-54!


If they get pushy they'll hear something like "I advised, no further info".  Once in a while I'll call up a rookie and explain the fundamental difference between dispatching and doing an investigation for them.  That usually does the trick.  It also helps when you've got a sarge who won't put up with that BS, either. 


 

100_0015_max50

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Rate This | Posted almost 6 years ago

 

I usually end my initial transmission with "....no further at this time..." and when the 20 questions begin they get "...negative...."


at around the 3rd question Sarge usually pipes up with something like "...just drive over there and find out whats going on...."


 


But truthfully I don't get that a whole lot, none of the male dispatchers do, usually. It seems our female dispatchers get a lot of it, and I don't understand why. Sexism, maybe?

Fpstrng_006_max50

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Rate This | Posted almost 6 years ago

 

mongo004 says ...



When I would get tired of the B.S. of, "dispatch, did the caller advise..." and ask some stupid question that don't need asked. I could usually end the nonsense by saying "the caller did not advise" ending with a comment like;  however, the callers favorite color is blue...



Man, I *WISH* I could get away with that!!  That is one of the main complaints I would like to see changed sometime in this lifetime at my agency.  My officers are spoiled! They are used to getting everything handed on a silver platter, and while they have MDTs they would prefer us to do everything for them. Drives me crazy!


We are going to NAED standards of EPD and EFD...hopefully, since there is structured questioning we will be limited to what we ask. Maybe that will quiet them up!

Dx-30a_max50

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Rate This | Posted over 5 years ago

 

We play 20 question's just about every day. Most of the time it is all in good fun and I respond with something silly, but my guys know when they take it to far, by my tone.

Spring_2008_111_max50

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Rate This | Posted over 5 years ago

 

I dispatch part time, and although I have been on for two years sometimes the questions are legit because I did forget to ask something. Stress the word "sometimes" for those of you who work with me!

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Rate This | Posted over 5 years ago

 

WE HAVE SOME OFFICERS THAT DO THAT.   WAS SO BAD ONE DAY THAT THE OFFICER ASSISTING THE ONE ASKING THE QUESTIONS WAS SO CONFUSED HE DIDNT KNOW WHAT TYPE OF VEHICLE HE WAS LOOKING FOR.   THE QUESTIONING OFFICER WAS NOT WELL RECEIVED IN DISPATCH FOR SEVERAL DAYS AFTER THAT.

L_3324fe1771d056946708da52d64bce71_max50

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Rate This | Posted over 5 years ago

 

i just tell them to "lock it up" ..hahahah ..jk  -i usually say , calltaker is still getting info, info pending ......i am very jealous to all the dispatchers that get to send the call to the officers MDT and then they are done!!!

Ol-themutant5_max50

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Rate This | Posted over 5 years ago

 

Have a young one on my shift who likes to do this. Sometimes he comes up with a good question, so I will call back for the info, no big deal. I don't like to tie up the radio with that nonsense and most of the officers don't do it either. In my early days in law enforcement a wise old veteran told me he disliked those who tie up the radio with nonsense, lest he or someone needs to holler for help and can't get on the air.

Troublewithtribbles_max50

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Rate This | Posted over 5 years ago

 

We have a strict protocol about lengthy radio transmissions ( of a non-critical nature ) and if in the dispatcher's opinion it gets to that point we can advise the unit involved to signal us on a secondary channel or call us by phone.


Great danger lies in the notion that we can reason with evil.

Evil is powerless if the good are unafraid. - President Ronald Reagan

"You didn't think we give pretty women tickets? You're right, we don't...... press hard maam there are 3 copies."

Troublewithtribbles_max50

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Rate This | Posted over 5 years ago

 

sat233238 says ...



We have a strict protocol about lengthy radio transmissions ( of a non-critical nature ) and if in the dispatcher's opinion it gets to that point we can advise the unit involved to signal us on a secondary channel or call us by phone.



                                         It may be better to be a live jackal than a dead lion, but it is better still to be a live lion. And usually easier.


Great danger lies in the notion that we can reason with evil.

Evil is powerless if the good are unafraid. - President Ronald Reagan

"You didn't think we give pretty women tickets? You're right, we don't...... press hard maam there are 3 copies."

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Rate This | Posted about 5 years ago

 

I have a Sgt who never knows where ANY of his troops are....So I get the "PD where did he say he was"...."PD where was he going"...."PD what call is he on".......and if I get annoyed then he will call me on the landline to ask so he doesnt look stupid over the air.....Sigh!