These boots look great. The cushion inside is o.k. I added cumfy inserts myself. The boot is a little stiff until you wear them a while and break them in. The leather bends around your ankle area and rubs against your feet until they are broken in. Those are the main problems. However they feel fine after the initial break in period. They look great and the warranty is awsome. Any defects are taken care of. They have you ship them back to the company and mail you new ones.